Listening Assessment: Keep track of your interactions with friends, professional colleagues and classmates for several days and pay particular attention to how you listen and respond to others Custom Essay

1. Keep track of your interactions with friends, professional colleagues and classmates for several days and pay particular attention to how you listen and respond to others. Make a conscious effort to engage people about their ideas, opinions, and feelings about current events (the economy, politics, favorite musical group, campus activities). At least one topic must be current (this semester), something either in the news or here at Bentley. You may wish to record notes in a journal or diary, but you do not have to turn this in.

2. Using listening readings, classroom notes and experiences, provide an analysis and critique of your skills. Consider both non-verbal and verbal aspects of listening. Give specific examples of moments when you were particularly effective or ineffective in listening to another person. Where you can, provide the exact wording of your response and explain why it was effective or ineffective.

3. In at least one instance, make a special effort to use reflective listening skills such as paraphrasing, empathizing and supporting the other person. Explain in detail your strategy, what you said and how it worked. Make sure to include how you established the proper attitude and atmosphere for listening.

4. Compare your face-to-face interactions with electronic interactions. Explain when and how each is the most appropriate and effective method. Give specific examples.

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