Commonly asked questions

• How do I make my order at topuniversitypapers.com?

It is very simple to place an order on our website. You only select ‘Order Now’ from our menu bar on our homepage.Please avail your contact information for us to reach you whenever there are issues with your order.

• How do I upload Instructional materials for the writer?

There are several ways of uploading files for use by our writers. You can easily upload files to your personal profile on our website, through chat to an online representative or our email at support@ topuniversitypapers.com. You may also reach us by phone at the numbers provided at ‘Contact Us’ on our home page menu. Feel free to call us anytime.

• Must I provide references for writing the paper? Can your writers do the research for me?

Our writers conduct thorough research before writing your paper. We subscribe to numerous international research databases which contain all the information you may think of. Therefore, it is not mandatory for you to provide us with the reference materials unless your paper requires lecture notes to be included in your paper.

• Can I follow up the status of my order?

You just log into your profile at topuniversitypapers.com for you to check the status of your order. Easy, right? You can also communicate with the writer for your order directly to follow up on your paper. You will be able to monitor the whole process until delivery of the complete paper.

• Do you provide drafts as the writer is working on the order?

We inform our clients on what to expect/keep our clients updated regarding their orders. You can suggest any necessary changes you deem relevant. Inquire for a direct messaging system with the writer of your order. At supremessay.net, we make sure you internalize your paper by providing you with reports/updates as your paper is being written.

• How long will it take to write my paper?

Our team of experts is the best at what they do. They do not procrastinate with your paper .It all depends on the urgency, complexity and the length of your paper. Some papers are delivered in less than 24 hours. However, we advise our clients to make their orders as soon as possible to give us ample time to produce excellent work. We will always keep communication with you to ensure you get what you paid for.

• How will my order be delivered to me?

Our papers are delivered directly to the email you provide to us. You may also download it from your personal profile at topuniversitypapers.com. With this said, make sure it is only you that has access to your personal profile on our website.

• What if my professor changes the instructions? Can you adjust my order?

Only if the changes do not alter the original instructions, we can always make amendments to your order free of charge.

• Are your writers qualified?

All our writers are competent graduates with degrees and have experience in all forms of academic writing. We carefully monitor our writers to make sure they deliver the best services to our clients.

• Do you have a guarantee for your services?

Client satisfaction is our main agenda. We guarantee you 100% satisfaction guarantee on all our services. This is what places us at the peak, as the best custom writing services provider. We always leave our clients happy and contented with the services we offer.

• Is your website safe and secure?

Your payment details and personal information are safeguarded through our standard data encryption system. You don’t have to worry about the security of your credit card. Safety is guaranteed.