T or F: Visual communication is the primary method of conveying messages because of the ability for quick delivery and feedback.

False

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Noise can include

All of the above

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T of F: Good communication should be understandable and clear.

True

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All of the following are key points to active listening EXCEPT

Asking questions about clarification on an issue



Common tenants for developing and giving a successful presentation include

Strategy, substance, structure, supplement

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Personal territory that ranges from 2 to 4 feet is

Personal space

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Personal territory that ranges from 12 to 25 feet is considered

Public space

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The use of physical messages communicated by gestures is

Kinesics

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Research purports that up to ____ of communication can be based on gestures

70%

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Non-verbal communication

Both B and C



All of the following are examples of non-verbal communication EXCEPT

Kinetics



The volume, rate of speech, pitch, pauses, and silences used in speaking to convey a message are referred to as

Paralinguistics

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