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  • Essay
  • December 10th, 2013

Creating a Customer Experience For Your Store?s" First" Customers Custom Essay

Part One: Who is (are) your ?Store?s? First Customer (S)
As we discussed and the course summary clearly illustrated, the store?s first customers are staff. Although customers and staff are two together are two most important customer, staff deserve the title of ? first Customer? because happy staff make happy customers, which spend more money and become loyal to the store. A valuable good staff help customers find the products they want, teach them about the products benefits, inform them about prices and sales, and provide an entertaining environment that makes them want to come to the stores and stay longer. They help the customers to have a high quality experience.

Part Two: Create a Customer Experience for your ?Store?s First Customers?.
The stores first customers are undoubtedly the staff.

Ten components :

1 Discounts: 10
2 Brand Loyalty: 8
3 Control: 7
4 Flexibility: 8
5 Credibility: 7
6 Cost: 10
7 Availability: 8
8 Coupons: 6
9 Contests: 4
10 Sales Promotions:

Heres my ideas for the second part.

after read the first part. complete this 10 components of part two

this is the requirement for part two
PART TWO : Create a Customer Experience for Your ?Store?s First Customers?.
This experience will be based on providing and detailing ten experience components that you believe this group will value and will build their

loyalty to the store.

 

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